Merchants, businessmen uses this power of mobile phone to reach out to millions of customers around the world. Sending marketing sms /MMS messages is one of the best technique which you can adopt for improving sales figure.Mostly, SMS/MMS messages are read by the recipient sooner or later and if it is a coupon redemption or alert message, then recipient do check them immediately.
It is really noteworthy to send promotional and informative SMS messages to your customers so that they can have all the major info on their fingertips. Be it any promotional coupon for any occasion or informing about maintenance mode in advance, SMS/MMS messaging is the right medium.Your Sales Reps can effectively manage the sales and engage all your customers with the help of this CRM.
Imagine getting a promotional mail from your favourite coffee shop which is offering Caffè latte at 50% discount on an online order. You will avail that offer and reach out to your mail at the time of coupon redemption and your internet connection is lost.We all know that Salesforce is one of the best CRM tools for managing your business and customer relationships.
How irritating that is!! Now imagine getting an SMS message for the same discount message. You can see the SMS any time (even when you don’t have an internet connection) and redeem your coupon. Now we know the power of SMS messages, we should use in our business to engage more customers and if you are a startup then you should definitely make use SMS messages for effective sales.